SAFETY MEASURES COVID-19

At Meep, your safety is the priority. Our main goal is the well-being of the thousands of users who each day use Meep’s mobility services in the cities and countries where the application is operational. We are totally committed to helping the public authorities and cities in the fight against the COVID-19 pandemic. For this reason, we are focusing our efforts on adapting Meep to the new needs our users might have, to support our community in these challenging times by pursuing a safe mobility ecosystem.

Before your commute, remember to consult all official sources of information and follow the guidelines and recommendations given by the authorities.

General recommendations

Reduction of movement
The optimal way to collaborate in the fight against COVID-19 is to avoid moving as long as your circumstances allow it. Following this indication is extremely important in the event of presenting any of the virus symptoms (cough, fever, muscle or throat pain, fatigue, etc.) to avoid further spreading.

Handwashing
Washing your hands before and after each trip can make a difference. This small gesture not only helps contain the virus, it is also a way to protect yourself if you have been in contact with shared surfaces while travelling.

Protect yourself before each trip
It is essential that you prepare for each of your commutes. Make sure you take everything you need for your trip with you before you leave the house. Your mask, sanitising gel and safety gloves will be necessary to avoid future infections.

Review the safety guidelines
Reading and reviewing the safety indications regularly is essential. The authorities have established specific measures to ensure maximum citizen protection.

Respect the social distance
Regardless of the means of transport used, the social distancing two meter rule is a decisive measure in the process of fighting the virus.

Safety measures for each type of transport

Motorcycle, scooter or bicycle

  • The use of safety gloves during each trip is highly recommended.
  • We advise citizens to use a safety mask during all commutes.
  • Carry and use sanitising gel to wash your hands before and after each trip.
  • In case of not having a personal helmet, it is appropriate to use a disposable cap to place under any shared helmet for better protection.
  • Establish a safety distance of two metres from other vehicles whenever the circumstances allow it.

Bus, train, underground or ferry

  • The use of a safety mask is mandatory when using public transport.
  • Before your commute, make sure the number of people using your chosen transport is not too high, and that you are able to establish the social distance recommended by the authorities.
  • The use of safety gloves is advised. However, refrain from touching common surfaces as much as possible.
  • In order to prevent infections, it is recommended not to touch your face with your hands during the journey.
  • Use a tissue or your elbow to cover your nose or mouth in case of a sneeze or cough. Remember that there will be other people around you.
  • Another good practice is to sanitise your hands after you finish your trip.
  • Top up your travel card online or through an app to avoid self-service machines or ticket counters.

Car or taxi

  • Washing your hands before and after each trip is highly recommended.
  • Sit in the back of the vehicle. This way you will protect the driver and yourself by respecting the recommended safety distance.
  • If you need to sneeze or cough, cover your mouth and nose with a tissue or your elbow.
  • It is recommended to open the window for better ventilation of the vehicle.

Links of interest

World Health Organization

Spanish Government

Spanish Ministry of Health

Health Alerts and Emergencies Coordination Centre